Privacy Policy

1. Introduction

HK Security Solutions ("we", "our", or "us") is committed to protecting the privacy and personal data of our website visitors, clients, and prospective clients in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Registered Address: 1A Grasmere Gardens, Ilford, Essex, IG4 5LF, United Kingdom.
Email: [email protected] | Phone: +44 7466 376258.

2. Data We Collect

We may collect and process the following information when you interact with our website or submit an inquiry:

• Contact Information: Full name, business email address, phone number, and company name.
• Site Details: Site location, postal borough, service sector, and specific security requirements submitted via our consultation form.
• Technical Data: Anonymised analytics, browser type, device information, and interaction records for site security and performance monitoring.

3. How We Use Your Information

We process personal data strictly under lawful bases, including legitimate interests and contract performance:

• To prepare and provide bespoke security quotations and risk survey proposals.
• To respond to your inquiries and operational requests.
• To carry out our contractual obligations for deployed manned guarding or mobile patrol services.
• To ensure site security, audit compliance, and fulfill our regulatory SIA licensing requirements.

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. Data may be shared strictly with authorized subcontractors, vetted security officers assigned to your contract, and our independent compliance auditors (SIA ACS, ISO 9001, SafeContractor) solely where necessary to deliver service and verify standards.

5. Data Retention & Security

We implement industry-standard encryption, access controls, and secure database protocols. Personal data gathered through consultation inquiries is retained only as long as necessary to serve your operational request or comply with statutory legal and accounting obligations.

6. Your Legal Rights

Under UK data protection law, you have the right to request access to your personal data, request correction of inaccurate records, request erasure, or object to processing. To exercise any of these rights, contact our Data Protection lead at [email protected].